American service industry approaching a 'tipping point' - health is wealth

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Tuesday 27 February 2018

American service industry approaching a 'tipping point'

American service industry approaching a 'tipping point' The average rate at which Americans tip for services has been increasing steadily for decades, but the practice has been branded over the years as classist, anti-egalitarian, and downright undemocratic, leading some restaurateurs to abandon it. A new paper, drawing insight from nonlinear dynamics, hopes to shed light on the economically irrational world of tipping, showing that at a certain point, banning the practice might be fair and profitable. http://ift.tt/eA8V8J

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